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Guest Services

The CORE's Guest Services Centre is located on the third level, across from the up/down escalators leading to the Devonian Gardens. 

Guest Services Phone Number: (403) 441-4940

Guest Services Mailing Address: 751 - 3rd Street SW, Calgary, Alberta T2P 4K8

Services offered include:

  • CORE Gift Cards
  • Complimentary Wheelchair Rental
  • Store Directories
  • Concierge Service and Tourism Information
  • Personal Styling
  • Gift Wrap by Donation
  • Phone chargers

CORE Gift Cards

CORE Gift Cards may be purchased with VISA, Mastercard, AMEX, Debit/Interact. If you are using a credit card, you must have valid photo I.D. with you at the time of purchase.

CORE gift cards can be used at any store in the CORE, with the exception of Payless and Fido.

To find the balance of your CORE Gift Card, CLICK HERE or call 1-800-755-8608.

Lost and Found

For all Lost and Found inquiries, please contact Security at 403-441-4950.


The CORE offers free WiFi on all levels of the centre. Connect by going to the WiFi settings on your mobile device and selecting CORE Free WiFi. Be sure to review the term of service before connecting. If you have additional questions about the CORE free WiFi please visit the Guest Services Desk on the third level.

Audio and Video Equipment

Personal entertainment and electronic devices may only be operated on acceptable levels and locations. Photo and/or video devices may only be used with prior approval from the centre's management. Please contact the administration office at 403-441-4960 to speak to the Marketing Department.

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